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RingCentral vs. Callwave vs. RapidFAX Online Fax Comparison

RingCentral Online Fax

Founded in 1998 and based out of Redwood Shores, California, RingCentral has been an industry leader in online communication services for years. RingCentral is a privately owned company that provides businesses with a wide variety of telephone and fax services including PSTN, VoIP, cellular, voicemail, Internet access and SMS.

Pros
  • Send/receive monthly page totals are combined
  • Multiple service plans available
  • No long-term contract required
  • 30-day free trial period
Cons
  • Only 30 days of archived fax messages
Conclusion
RingCentral proves to be one of the least expensive online fax services available. It offers a professional level of technology and reliability but is accessible and affordable for even individuals with minimal fax requirements.

Reviewed Plan Fax 300
Sign-up Costs No
Monthly Costs $9.99
Hidden Costs No
Included Send Pages 300 total
Included Receive Pages Combined
Overage Cost Sending $0.059
Overage Cost Receiving $0.059
Archive Period 30 days
Send/Receive by E-mail Yes
E-mail Accounts 6, but
Customer Support 24/7
  Visit RingCentral Website  
 

 

Callwave Online Fax

Callwave is a publicly traded company based in Santa Barbara, California. Founded in 1998, Callwave uses its wholly owned competitive local exchange carrier (CLEC), Liberty Telecom, to provide a wide variety of business services for both mobile and electronic communications.

Pros
  • Unlimited e-mail accounts permitted
  • 30-day free trial period
Cons
  • Limited customer service times
  • Toll-free numbers not available
Conclusion
In 2007, Callwave undertook an entire restructuring of their online fax services, so the commercial packages now offered are still very new. Their pricing schedule and standard of service is close to par for most similar vendors but their limits on availability of customer service could prove problematic for some.

Reviewed Plan Basic
Sign-up Costs $10.00
Monthly Costs $9.95
Hidden Costs No, but
Included Send Pages 100
Included Receive Pages 150
Overage Cost Sending $0.10
Overage Cost Receiving $0.10
Archive Period 6 months
Send/Receive by E-mail Yes
E-mail Accounts Unlimited
Customer Support Weekdays
  Visit Callwave Website  
 

 

RapidFAX Online Fax

RapidFAX is a relatively small company when compared to many online fax services. Originally independent, RapidFAX is now owned by j2 Global Communications, who also own the online fax service eFax.

Pros
  • No long-term contract required
  • 30-day free trial period
Cons
  • Limited packages or options offered
  • Only two e-mail accounts permitted
Conclusion
RapidFAX offers few options with more limitations when compared to many other online fax services. However, RapidFAX may be a better and less complicated choice for individuals or for companies with a low fax volume.

Reviewed Plan Individual
Sign-up Costs No
Monthly Costs $9.95
Hidden Costs No
Included Send Pages 300 total
Included Receive Pages Combined
Overage Cost Sending $0.08
Overage Cost Receiving $0.08
Archive Period 30 days
Send/Receive by E-mail Yes
E-mail Accounts 2
Customer Support 24/7
  Visit RapidFAX Website