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Founded in 1998 and based out of Redwood Shores, California, RingCentral has been an industry leader in online communication services for years. RingCentral is a privately owned company that provides businesses with a wide variety of telephone and fax services including PSTN, VoIP, cellular, voicemail, Internet access and SMS.
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Callwave is a publicly traded company based in Santa Barbara, California. Founded in 1998, Callwave uses its wholly owned competitive local exchange carrier (CLEC), Liberty Telecom, to provide a wide variety of business services for both mobile and electronic communications.
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RingCentral Pros:
- Send/receive monthly page totals are combined
- Multiple service plans available
- No long-term contract required
- 30-day free trial period
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Callwave Pros:
- Unlimited e-mail accounts permitted
- 30-day free trial period
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RingCentral Cons:
- Only 30 days of archived fax messages
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Callwave Cons:
- Limited customer service times
- Toll-free numbers not available
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RingCentral Conclusion
RingCentral proves to be one of the least expensive online fax services available. It offers a professional level of technology and reliability but is accessible and affordable for even individuals with minimal fax requirements.
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Callwave Conclusion
In 2007, Callwave undertook an entire restructuring of their online fax services, so the commercial packages now offered are still very new. Their pricing schedule and standard of service is close to par for most similar vendors but their limits on availability of customer service could prove problematic for some.
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| Want to compare more? Compare MyFax versus RingCentral versus Callwave |