RapidFAX is a relatively small company when compared to many online fax services. Originally independent, RapidFAX is now owned by j2 Global Communications, who also own the online fax service eFax.
eFax has grown into one of the largest vendors of online fax services with service to more than 2000 cities worldwide and toll-free numbers in North American and Europe. Originally independent, eFax is now owned by j2 Global Communications, who also own the online fax service RapidFAX.
RapidFAX Pros:
No long-term contract required
30-day free trial period
eFax Pros:
International service including North American and Europe
Free monthly service plan available with restrictions
Multiple service plans available
30-day free trial period
RapidFAX Cons:
Limited packages or options offered
Only two e-mail accounts permitted
eFax Cons:
Complex per-page billing rates difficult to understand and anticipate
Least number of pages included in plan
Toll-free numbers incur additional charges
RapidFAX Conclusion
RapidFAX offers few options with more limitations when compared to many other online fax services. However, RapidFAX may be a better and less complicated choice for individuals or for companies with a low fax volume.
eFax Conclusion
eFax offers above-average service and service options but also has an above-average price and some service restrictions that may be problematic for some customers. Because they are owned by a larger parent company, seeking out another service owned by the same company may provide similar options and customer service for a less expensive price.
