RapidFAX is a relatively small company when compared to many online fax services. Originally independent, RapidFAX is now owned by j2 Global Communications, who also own the online fax service eFax.
Callwave is a publicly traded company based in Santa Barbara, California. Founded in 1998, Callwave uses its wholly owned competitive local exchange carrier (CLEC), Liberty Telecom, to provide a wide variety of business services for both mobile and electronic communications.
RapidFAX Pros:
No long-term contract required
30-day free trial period
Callwave Pros:
Unlimited e-mail accounts permitted
30-day free trial period
RapidFAX Cons:
Limited packages or options offered
Only two e-mail accounts permitted
Callwave Cons:
Limited customer service times
Toll-free numbers not available
RapidFAX Conclusion
RapidFAX offers few options with more limitations when compared to many other online fax services. However, RapidFAX may be a better and less complicated choice for individuals or for companies with a low fax volume.
Callwave Conclusion
In 2007, Callwave undertook an entire restructuring of their online fax services, so the commercial packages now offered are still very new. Their pricing schedule and standard of service is close to par for most similar vendors but their limits on availability of customer service could prove problematic for some.
