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MyFax vs. RapidFAX vs. eFax Online Fax Comparison

MyFax Online Fax

Formerly Virtual Fax, MyFax is one of the fastest growing online fax services available. Owned by Protus IP Solutions and based in Canada, MyFax was launched in 2004 and its customers and clients range from individual users to large corporations with service in North America, Europe and the United Kingdom.

Pros
  • International service to North American and Europe
  • Multiple service plans available
  • No long-term contract required
  • 30-day free trial period
Cons
  • Send/receive monthly page totals are not combined and not transferable
  • Per-page overage charge is slightly higher than other services
Conclusion
MyFax offers an award-winning service backed by a very mature and established software company. Its international "free faxing zone" makes it ideal for businesses or individuals with frequent contacts in North American and Europe.

Reviewed Plan Best Value
Sign-up Costs No
Monthly Costs $10.00
Hidden Costs No
Included Send Pages 100
Included Receive Pages 200
Overage Cost Sending $0.10
Overage Cost Receiving $0.10
Archive Period 1 year
Send/Receive by E-mail Yes
E-mail Accounts 5
Customer Support 24/7
  Visit MyFax Website  
 

 

RapidFAX Online Fax

RapidFAX is a relatively small company when compared to many online fax services. Originally independent, RapidFAX is now owned by j2 Global Communications, who also own the online fax service eFax.

Pros
  • No long-term contract required
  • 30-day free trial period
Cons
  • Limited packages or options offered
  • Only two e-mail accounts permitted
Conclusion
RapidFAX offers few options with more limitations when compared to many other online fax services. However, RapidFAX may be a better and less complicated choice for individuals or for companies with a low fax volume.

Reviewed Plan Individual
Sign-up Costs No
Monthly Costs $9.95
Hidden Costs No
Included Send Pages 300 total
Included Receive Pages Combined
Overage Cost Sending $0.08
Overage Cost Receiving $0.08
Archive Period 30 days
Send/Receive by E-mail Yes
E-mail Accounts 2
Customer Support 24/7
  Visit RapidFAX Website  
 

 

eFax Online Fax

eFax has grown into one of the largest vendors of online fax services with service to more than 2000 cities worldwide and toll-free numbers in North American and Europe. Originally independent, eFax is now owned by j2 Global Communications, who also own the online fax service RapidFAX.

Pros
  • International service including North American and Europe
  • Free monthly service plan available with restrictions
  • Multiple service plans available
  • 30-day free trial period
Cons
  • Complex per-page billing rates difficult to understand and anticipate
  • Least number of pages included in plan
  • Toll-free numbers incur additional charges
Conclusion
eFax offers above-average service and service options but also has an above-average price and some service restrictions that may be problematic for some customers. Because they are owned by a larger parent company, seeking out another service owned by the same company may provide similar options and customer service for a less expensive price.

Reviewed Plan eFaxPlus
Sign-up Costs $10.00
Monthly Costs $16.95
Hidden Costs Yes
Included Send Pages 30, but
Included Receive Pages 130
Overage Cost Sending $0.10
Overage Cost Receiving $0.15
Archive Period 1 year
Send/Receive by E-mail Yes
E-mail Accounts 5
Customer Support 24/7
  Visit eFax Website