Formerly Virtual Fax, MyFax is one of the fastest growing online fax services available. Owned by Protus IP Solutions and based in Canada, MyFax was launched in 2004 and its customers and clients range from individual users to large corporations with service in North America, Europe and the United Kingdom.
Callwave is a publicly traded company based in Santa Barbara, California. Founded in 1998, Callwave uses its wholly owned competitive local exchange carrier (CLEC), Liberty Telecom, to provide a wide variety of business services for both mobile and electronic communications.
MyFax Pros:
International service to North American and Europe
Multiple service plans available
No long-term contract required
30-day free trial period
Callwave Pros:
Unlimited e-mail accounts permitted
30-day free trial period
MyFax Cons:
Send/receive monthly page totals are not combined and not transferable
Per-page overage charge is slightly higher than other services
Callwave Cons:
Limited customer service times
Toll-free numbers not available
MyFax Conclusion
MyFax offers an award-winning service backed by a very mature and established software company. Its international "free faxing zone" makes it ideal for businesses or individuals with frequent contacts in North American and Europe.
Callwave Conclusion
In 2007, Callwave undertook an entire restructuring of their online fax services, so the commercial packages now offered are still very new. Their pricing schedule and standard of service is close to par for most similar vendors but their limits on availability of customer service could prove problematic for some.
