eFax has grown into one of the largest vendors of online fax services with service to more than 2000 cities worldwide and toll-free numbers in North American and Europe. Originally independent, eFax is now owned by j2 Global Communications, who also own the online fax service RapidFAX.
RapidFAX is a relatively small company when compared to many online fax services. Originally independent, RapidFAX is now owned by j2 Global Communications, who also own the online fax service eFax.
eFax Pros:
International service including North American and Europe
Free monthly service plan available with restrictions
Multiple service plans available
30-day free trial period
RapidFAX Pros:
No long-term contract required
30-day free trial period
eFax Cons:
Complex per-page billing rates difficult to understand and anticipate
Least number of pages included in plan
Toll-free numbers incur additional charges
RapidFAX Cons:
Limited packages or options offered
Only two e-mail accounts permitted
eFax Conclusion
eFax offers above-average service and service options but also has an above-average price and some service restrictions that may be problematic for some customers. Because they are owned by a larger parent company, seeking out another service owned by the same company may provide similar options and customer service for a less expensive price.
RapidFAX Conclusion
RapidFAX offers few options with more limitations when compared to many other online fax services. However, RapidFAX may be a better and less complicated choice for individuals or for companies with a low fax volume.
