eFax has grown into one of the largest vendors of online fax services with service to more than 2000 cities worldwide and toll-free numbers in North American and Europe. Originally independent, eFax is now owned by j2 Global Communications, who also own the online fax service RapidFAX.
Formerly Virtual Fax, MyFax is one of the fastest growing online fax services available. Owned by Protus IP Solutions and based in Canada, MyFax was launched in 2004 and its customers and clients range from individual users to large corporations with service in North America, Europe and the United Kingdom.
eFax Pros:
International service including North American and Europe
Free monthly service plan available with restrictions
Multiple service plans available
30-day free trial period
MyFax Pros:
International service to North American and Europe
Multiple service plans available
No long-term contract required
30-day free trial period
eFax Cons:
Complex per-page billing rates difficult to understand and anticipate
Least number of pages included in plan
Toll-free numbers incur additional charges
MyFax Cons:
Send/receive monthly page totals are not combined and not transferable
Per-page overage charge is slightly higher than other services
eFax Conclusion
eFax offers above-average service and service options but also has an above-average price and some service restrictions that may be problematic for some customers. Because they are owned by a larger parent company, seeking out another service owned by the same company may provide similar options and customer service for a less expensive price.
MyFax Conclusion
MyFax offers an award-winning service backed by a very mature and established software company. Its international "free faxing zone" makes it ideal for businesses or individuals with frequent contacts in North American and Europe.
